PA

Pankaj Jindal

Lead Software Engineer

India
About
Quick intro
Lead Software Engineer with 12+ years building scalable backend systems and AI-integrated platforms. Expertise in microservices architecture supporting 100K+ daily operations with 99.95% SLA. Proven track record reducing system response times by 40% and operational costs by 80% through innovative automation solutions.

Skills

PythonFlaskFastAPINode.jsExpressNestJSTypeScriptAWSAzureDockerKubernetesPostgreSQLMongoDBRedisMySQLCassandraOpenAI GPT-4MicroservicesREST APIsGraphQLgRPCOpenTelemetryNewRelicGrafana

Resume

Lead Software Engineer · Tandym Group
Jan 2025Present Remote, India
  • Architected 5 microservices platform with AI Service, Voice Service, SMS Service, Chat Service, and Manager Service using Python 3.10+/FastAPI
  • Implemented advanced AI conversation management with OpenAI GPT-4 integration achieving 95%+ accuracy in conversation flow
  • Built enterprise-grade recruiting platform handling multi-channel candidate communications with Azure Service Bus
Lead Engineer · Kwal Inc
Sep 2023Dec 2024 Remote, India
  • Designed scalable backend supporting 100K+ voice calls daily with equitable distribution across tenants
  • Built event-driven system improving call completion rates by 40% through optimized real-time rescheduling
  • Integrated Voice API-powered bots via Twilio API conducting 80% of initial candidate screenings
  • Added OpenTelemetry logs increasing monitoring coverage to 100% and reducing troubleshooting time by 50%
Associate Software Architect · Valuelabs
Jun 2019Sep 2023 Hyderabad, India
  • Developed scalable microservices handling 10 million daily requests with 99.95% SLA
  • Implemented high-performance inter-service communication using gRPC, reducing latency by 40%
  • Conducted performance testing with k6, optimizing response times from ~900ms to ~700ms
  • Integrated third-party services (Microsoft, Slack, Gmail, Workplace, Zoom) increasing MAUs by 30%
Consultant and Developer · FourthPartner Energy
Jul 2016Jun 2019 India
  • Implemented real-time alerts and notifications system for 500+ solar plants
  • Reduced issue resolution time by 50% ensuring faster response to critical events
  • Achieved 20% increase in overall operational efficiency of energy generation
Sr. Software Engineer · Silverpush
May 2015May 2016 Gurgaon, India
  • Developed real-time TV moment identification system with automatic social media campaign synchronization
  • Integrated campaigns across Facebook, Google Ads, and LinkedIn platforms
  • Increased ad campaign CTR by 40% through precision targeting to relevant audiences
Software Engineer · Click-labs
Jun 2013May 2015 Chandigarh, India
  • Worked on Auto-ride app Jugnoo, similar to Uber taxi app
  • Successfully delivered APIs that led to smooth driver and user registration, enhancing onboarding experience
  • Consistently resolved critical bugs within average of 24 hours, ensuring smooth and reliable user experience

Projects

AI-Powered Recruiting Platform

Microservices-based recruiting automation system with multi-channel communications.

  • 5 microservices handling voice, SMS, and chat communications
  • 95%+ accuracy in AI conversation flow management
  • Enterprise-grade scalability with proper DevOps practices
PythonFastAPIOpenAI GPT-4Azure Service BusMicroservices
Voice AI Screening System

Scalable backend system for AI-driven candidate screening with ATS integration.

  • 100K+ daily voice calls with equitable distribution
  • 40% improvement in call completion rates
  • 80% automation of initial candidate screenings
PythonTwilio APIAzure QueueOpenTelemetry
Solar Plant Monitoring System

Real-time monitoring and alert system for 500+ solar installations.

  • Real-time alerts reducing issue resolution time by 50%
  • 20% increase in operational efficiency
  • Comprehensive monitoring across multiple plant locations
PythonReal-time AnalyticsIoTNotifications

Contact

Get in touch
I'll respond within 24 hours.
Contact info
pankaj884@gmail.com
+91-9803879562
India